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Dealer crashes M5, Tries screwing owner out of $27K

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Old Sep 3, 2010 | 05:56 PM
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Dealer crashes M5, Tries screwing owner out of $27K

This story has been making it's way around the interwebs....

BMW Dealer Crashes M5, Tries Screwing Owner Out Of $27K

Dealership rags my car and wrecks it on a test drive! - The Unofficial BMW M5 Messageboard (m5board.com)

"Took my car into dealership this morning for a oil/brake change. I get a call a few hours later (not even from the manager of the dealership) that my car had an "accident" while being test driven. They stated the driver hit a patch of sand and slid into the curb at 20mph. Damage...Wheel cracked, tire blown, front end will need repaint and the strut is cracked open. Immediately called B.S. on the story and it was obvious temp manager knew what really happened when I got there but would not admit it. I asked where it happened and he said a few streets behind the dealership. So, I go check out the area and it didn't take long to find it. Around a turn was 30ft of tire marks (no sand) and not only one but two separate curb impacts and coming to rest in a puddle of strut fluid. Total distance from first curb impact to strut puddle was about 120ft! So, it is obvious what happened, the mechanic was out ragging my car and lost control. Manager on duty actually had the balls to mention the lack of treadwear left on my rear tires as being a possible cause! We are talking a 100 degree day and dry as hell! He had nothing to say as to why the mechanic test drove in M mode (full dynamic off)! No M mode, no accident.

I have already told them to not touch anything and do not order anything until I contact them. I have already documented the crash site with video/pictures. Police told me they could not take a report because BMW had moved the car before I got there.

Anyone been in this type of situation before? Suggestions on how I should proceed?"
 
Old Sep 3, 2010 | 06:02 PM
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That Blows... Hate dropping my car of at the dealer for that reason, and many others. I'm sure if he got lawyer to send them a "nice" letter, this would be taken care of ASAP.
 
Old Sep 3, 2010 | 06:04 PM
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grrrrrrrrrrrrrrrrrrrrr frustrations
 
Old Sep 3, 2010 | 06:37 PM
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Someone gonna be in biiiig trouble....

Feel sorry for owner.
 
Old Sep 3, 2010 | 06:53 PM
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That happened to me too back in the day, and the dealer was a complete jerk too.

Now It Can Be Told - bimmerfest - BMW Forums
 
Old Sep 3, 2010 | 07:06 PM
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Damn Stuka, thats a crazy story as well.. Funny though - when I search for Savage BMW, they have 50 Reviews giving it 5 Stars.... Savage BMW - Google Maps
 
Old Sep 3, 2010 | 07:22 PM
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this is terrible......I would go postal on these guys
 
Old Sep 3, 2010 | 07:22 PM
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Damn Stuk, that was a crazy arse experience. Glad to see it ended well for you!
 
Old Sep 3, 2010 | 10:45 PM
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As someone who has not once but twice been called on the cell phone and told " I just saw your XXX car that is supposed to be at XXX shop going down the freeway doing XXXX digit speeds" this makes me livid and cringe. We go as far as removing intercooler pipes etc now to keep the kiddies from joyriding when we have to have a car in the shop ( depending on what sort of work of course).

When it comes to cars, I trust VERY few.
 
Old Sep 3, 2010 | 11:26 PM
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Originally Posted by Fuel&Fire
Damn Stuka, thats a crazy story as well.. Funny though - when I search for Savage BMW, they have 50 Reviews giving it 5 Stars....
This was a long time ago, back before TehOne was even a senator of IL. My buddy Raffi did a great job helping me.

But if I had had the legal resources I do now back then, things would have gotten a lot more interesting for Savage. That was also when I learned that it doesn't matter how good you have it with your SA, if the dealer wants to screw you, your SA buddy is powerless to help you.
 



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