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Problem with Time Capsule

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  #1  
Old 03-08-2008, 08:49 PM
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Problem with Time Capsule

Any thoughts on this one? I can't seem to find an answer on the Apple support page and I don't really feel like waiting an hour on the phone for Apple Support.

Whenever my iMac wakes from "sleep" mode, it loses the wireless-N connection with the Time Capsule. I read that folks with the Airport Extreme have also had this problem. The wireless indicator still shows that I am connected to my wireless network, but I do not have internet access or access to my networked drives such as my Time Capsule and an external HD.

I have to run the "diagnostics" on the network preferences panel to reestablish a connection...not the end of the world, but annoying.

Ironically, my HP winXP laptop connects flawlessly and has never dropped a connection...

cue Jeff_NJ making a snide remark...
 
  #2  
Old 03-08-2008, 10:40 PM
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Mine doesn't establish the connection directly out of sleep mode, but normally takes no more than 10-20 seconds to re-establish the connection.

only thing I would suggest is making sure you installed the new airport software that came on the cd in the time machine box. after installing that i had zero problems on mine.
 
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Old 03-08-2008, 10:52 PM
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Thanks for your input. I did install the new airport software that came with the TC.

But, my does not reconnect at all. In fact, it's a bit more complicated. The airport still says it's connected to my network, but there is no ability to access anything on the network from HD, Time Capsule, networked printer, etc.
 
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Old 03-22-2008, 10:34 PM
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Time to talk to a "Genius"...
 
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Old 03-22-2008, 10:48 PM
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alin, there has been a recent firmware update to the timecapsule/airport extreme. grab the latest firmware by launching the airport utility, and it should notify you immediately that there is an update ready to download.
 
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Old 03-22-2008, 11:30 PM
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Originally Posted by CarbonCycles
alin, there has been a recent firmware update to the timecapsule/airport extreme. grab the latest firmware by launching the airport utility, and it should notify you immediately that there is an update ready to download.

Thanks for the heads up. I downloaded the firmware today, but haven't tried to "sleep" the computer to test it yet. I'll keep people posted...
 
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Old 03-22-2008, 11:39 PM
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Originally Posted by Control It
Time to talk to a "Genius"...
Is it just me? Or, does the label "Genius" for the fanboys in the Apple stores just totally grate on your nerves...
 
  #8  
Old 03-23-2008, 12:36 PM
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Just a brief update...since uploading the new TC firmware, the iMac seems to be correctly connecting wirelessly with the TC upon waking from "sleep." I'll see if it's consistent...
 
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Old 03-23-2008, 09:34 PM
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Originally Posted by alin2.5
cue Jeff_NJ making a snide remark...
I missed this somehow.

[begin snide remark...]

I'm not surprised the PC was working flawlessly...

they don't require "geniuses"...

[/snide remark]
 
  #10  
Old 03-23-2008, 10:21 PM
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Originally Posted by Jeff_NJ
I missed this somehow.

[begin snide remark...]

I'm not surprised the PC was working flawlessly...

they don't require "geniuses"...

[/snide remark]
LOL...what took you so long?
 


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