“Transmission failure” on night of delivery for 991S PDK
Feb 29, 2012 | 10:36 PM
#42
Thread Starter
| Teamspeed Rookie
Joined: Sep 2011
Posts: 7
She's home
Larry Reynolds from Champion dropped the car off tonight and so far so good. Larry drove the car the hour up to me to drop it off as I wanted somebody from Porsche to give it an extended test drive to make sure I wasn't the one getting stuck it if died again. After Larry left in my loaner, I took her out for a test run and everything seemed well sorted. Shifting was spot on and everything felt as it should. Took the family out for ice cream and car continued to run well. Everybody enjoyed the ride and my daughters new Porsche car seat fit the car and her great. She is 6 fit well back there, not one complaint about being squished. Larry installed the clear side markers and a set of white LED's to go with it. Looks much better with the white markers.
Champion forwarded my request for an extended warranty to Porsche NA and we will see what they come back with. Hopefully they will step up and go the extra mile to impress a new customer and secure a future one. My thanks to Champion and Larry Reynolds for handling this in a professional manner. They stepped up and got the car repaired in a much faster time frame than I thought possible. It gives me piece of mind that the master tech who did the tranny swap worked with Champions race team. Of all dealerships to do this work I would think Champion among the better equipped. My thanks also goes out to Porsche NA for having a PDK transmission sitting in Atlanta and then overnighting it to Florida. The expeditious response helps blunt the pain of the tranny failure. So, thank you to Porsche. Porsche NA, I think you should send a thank you to Larry as he handled the customer in a very positive and caring way. You would have had a much more irate client if I didn't feel that my concerns were being addressed.
It has been really interesting to me the range of opinions on the forums regarding this issue. Everybody is entitled to their opinion and I was happy to hear them. My thanks to everybody who chimed in, I picked up some useful info. I will update everybody with what Porsche NA comes back with regarding the warranty extension.
Now I need to get to work getting through the break in miles so I can fully enjoy this spectacular ride. There are some minor cosmetic things I have planned so will post pictures of that as I work my way through them.
A few quick impressions of the car.
Wonderful drive. Chassis feels very well sorted. Suspension very compliant for a sports car yet tons of grip and corners way flat (I have PDCC). Steering is very nicely weighted. Sport PASM with drop rides great, at least in south Florida and looks really sharp. Burmeister is ridiculous. Sounds stunning. Sounds much richer than the Burmeister in my friends Cayenne. Agate grey is a wonderful exterior color. Really rich and love the rims. The inner dark grey perfectly matches the agate. Two tone agate/stone interior is beautiful. I really like it even though I know the stone armrests are going to drive me beyond nuts trying to keep clean. The contrasting stone top stitch on the Agate dash/doors looks great. I don't think this a very practical interior color except for the most fastidious neat freaks. I haven't seen it but the full Agate interior is likely a really nice option as well. Those are my thoughts after 3 hours with the car.
Champion forwarded my request for an extended warranty to Porsche NA and we will see what they come back with. Hopefully they will step up and go the extra mile to impress a new customer and secure a future one. My thanks to Champion and Larry Reynolds for handling this in a professional manner. They stepped up and got the car repaired in a much faster time frame than I thought possible. It gives me piece of mind that the master tech who did the tranny swap worked with Champions race team. Of all dealerships to do this work I would think Champion among the better equipped. My thanks also goes out to Porsche NA for having a PDK transmission sitting in Atlanta and then overnighting it to Florida. The expeditious response helps blunt the pain of the tranny failure. So, thank you to Porsche. Porsche NA, I think you should send a thank you to Larry as he handled the customer in a very positive and caring way. You would have had a much more irate client if I didn't feel that my concerns were being addressed.
It has been really interesting to me the range of opinions on the forums regarding this issue. Everybody is entitled to their opinion and I was happy to hear them. My thanks to everybody who chimed in, I picked up some useful info. I will update everybody with what Porsche NA comes back with regarding the warranty extension.
Now I need to get to work getting through the break in miles so I can fully enjoy this spectacular ride. There are some minor cosmetic things I have planned so will post pictures of that as I work my way through them.
A few quick impressions of the car.
Wonderful drive. Chassis feels very well sorted. Suspension very compliant for a sports car yet tons of grip and corners way flat (I have PDCC). Steering is very nicely weighted. Sport PASM with drop rides great, at least in south Florida and looks really sharp. Burmeister is ridiculous. Sounds stunning. Sounds much richer than the Burmeister in my friends Cayenne. Agate grey is a wonderful exterior color. Really rich and love the rims. The inner dark grey perfectly matches the agate. Two tone agate/stone interior is beautiful. I really like it even though I know the stone armrests are going to drive me beyond nuts trying to keep clean. The contrasting stone top stitch on the Agate dash/doors looks great. I don't think this a very practical interior color except for the most fastidious neat freaks. I haven't seen it but the full Agate interior is likely a really nice option as well. Those are my thoughts after 3 hours with the car.
Feb 29, 2012 | 10:47 PM
#43
Teamspeed Pro
Joined: Jan 2008
Posts: 1,435
Larry Reynolds from Champion dropped the car off tonight and so far so good. Larry drove the car the hour up to me to drop it off as I wanted somebody from Porsche to give it an extended test drive to make sure I wasn't the one getting stuck it if died again. After Larry left in my loaner, I took her out for a test run and everything seemed well sorted. Shifting was spot on and everything felt as it should. Took the family out for ice cream and car continued to run well. Everybody enjoyed the ride and my daughters new Porsche car seat fit the car and her great. She is 6 fit well back there, not one complaint about being squished. Larry installed the clear side markers and a set of white LED's to go with it. Looks much better with the white markers.
Champion forwarded my request for an extended warranty to Porsche NA and we will see what they come back with. Hopefully they will step up and go the extra mile to impress a new customer and secure a future one. My thanks to Champion and Larry Reynolds for handling this in a professional manner. They stepped up and got the car repaired in a much faster time frame than I thought possible. It gives me piece of mind that the master tech who did the tranny swap worked with Champions race team. Of all dealerships to do this work I would think Champion among the better equipped. My thanks also goes out to Porsche NA for having a PDK transmission sitting in Atlanta and then overnighting it to Florida. The expeditious response helps blunt the pain of the tranny failure. So, thank you to Porsche. Porsche NA, I think you should send a thank you to Larry as he handled the customer in a very positive and caring way. You would have had a much more irate client if I didn't feel that my concerns were being addressed.
It has been really interesting to me the range of opinions on the forums regarding this issue. Everybody is entitled to their opinion and I was happy to hear them. My thanks to everybody who chimed in, I picked up some useful info. I will update everybody with what Porsche NA comes back with regarding the warranty extension.
Now I need to get to work getting through the break in miles so I can fully enjoy this spectacular ride. There are some minor cosmetic things I have planned so will post pictures of that as I work my way through them.
A few quick impressions of the car.
Wonderful drive. Chassis feels very well sorted. Suspension very compliant for a sports car yet tons of grip and corners way flat (I have PDCC). Steering is very nicely weighted. Sport PASM with drop rides great, at least in south Florida and looks really sharp. Burmeister is ridiculous. Sounds stunning. Sounds much richer than the Burmeister in my friends Cayenne. Agate grey is a wonderful exterior color. Really rich and love the rims. The inner dark grey perfectly matches the agate. Two tone agate/stone interior is beautiful. I really like it even though I know the stone armrests are going to drive me beyond nuts trying to keep clean. The contrasting stone top stitch on the Agate dash/doors looks great. I don't think this a very practical interior color except for the most fastidious neat freaks. I haven't seen it but the full Agate interior is likely a really nice option as well. Those are my thoughts after 3 hours with the car.
Champion forwarded my request for an extended warranty to Porsche NA and we will see what they come back with. Hopefully they will step up and go the extra mile to impress a new customer and secure a future one. My thanks to Champion and Larry Reynolds for handling this in a professional manner. They stepped up and got the car repaired in a much faster time frame than I thought possible. It gives me piece of mind that the master tech who did the tranny swap worked with Champions race team. Of all dealerships to do this work I would think Champion among the better equipped. My thanks also goes out to Porsche NA for having a PDK transmission sitting in Atlanta and then overnighting it to Florida. The expeditious response helps blunt the pain of the tranny failure. So, thank you to Porsche. Porsche NA, I think you should send a thank you to Larry as he handled the customer in a very positive and caring way. You would have had a much more irate client if I didn't feel that my concerns were being addressed.
It has been really interesting to me the range of opinions on the forums regarding this issue. Everybody is entitled to their opinion and I was happy to hear them. My thanks to everybody who chimed in, I picked up some useful info. I will update everybody with what Porsche NA comes back with regarding the warranty extension.
Now I need to get to work getting through the break in miles so I can fully enjoy this spectacular ride. There are some minor cosmetic things I have planned so will post pictures of that as I work my way through them.
A few quick impressions of the car.
Wonderful drive. Chassis feels very well sorted. Suspension very compliant for a sports car yet tons of grip and corners way flat (I have PDCC). Steering is very nicely weighted. Sport PASM with drop rides great, at least in south Florida and looks really sharp. Burmeister is ridiculous. Sounds stunning. Sounds much richer than the Burmeister in my friends Cayenne. Agate grey is a wonderful exterior color. Really rich and love the rims. The inner dark grey perfectly matches the agate. Two tone agate/stone interior is beautiful. I really like it even though I know the stone armrests are going to drive me beyond nuts trying to keep clean. The contrasting stone top stitch on the Agate dash/doors looks great. I don't think this a very practical interior color except for the most fastidious neat freaks. I haven't seen it but the full Agate interior is likely a really nice option as well. Those are my thoughts after 3 hours with the car.
Feb 29, 2012 | 11:31 PM
#45
Teamspeed Pro
Joined: Jul 2009
Posts: 1,355
From: Long Island, New York
Nice happy ending to a rough beginning! Glad everything turned out great, your car looks amazing and I have yet to see one in person. Your daughter has great taste lol, they grow up fast...soon she'll be asking for the keys haha.
Mar 1, 2012 | 12:07 PM
#49
Neg Rep Zen Master
Joined: Jan 2008
Posts: 4,573
From: Up Yours!
Its a non serviceable trans unlike the Tip.
