The OFFICIAL Monaco and French Riviera Thread.
#882
03-17-2014, 10:32 AM
The French Rivera. The truth.
Here in this thread you have all seen the nice automotive exotics & super yachts in Monaco, pop stars shopping in Nice, the beautiful supermodels - female movie stars at the Film Festival in Cannes and the azure blue water at the surrounding beaches of St.-Tropez. But under the surface, everything is quite different from what it appears to be....
The French Riviera is definitively not what it used to be. Follow this series, to learn about what is really going on....I call it ...."The French Rivera. The truth."
Today the threat from the inside, part 1.
The service is in general TERRIBLE. I have been working in "half the world", and the French people here are BY FAR the most arrogant, jealous and unfriendly I have EVER meet. They will take your money, but they don't like tourists or foreign people in general.
Read this story:
Tourist 1:
My husband and I recently vacationed in Nice, France. Since I live in Norway and there are no Chanel boutiques here, I was very much looking forward to my 1st visit to a Chanel store. I dressed nicely in a dress and heels, and was carrying my vintage beige clair medium flap. When we walked in, there were 3 SAs standing at the front counter chatting among themselves, and not one looked up to greet us. I was admiring some beautiful handbags, when suddenly, the security guard yelled from half-way across the store, Madam, you must stay on this side! It was quite a shock to be yelled at that way, and it was so unclassy. I had no idea what I had done wrong. Apparently I had made the mistake of standing between a large glass display case of jewelery and a wall of handbags. However, there was no indication whatsoever that it was not allowed to walk through there. I was too shocked to know how to respond. I then moved on to look at the apparel, where there was 4 SAs talking loudly and laughing among themselves with their backs turned to me. The clothing was so beautiful, but it was such a turn-off to experience such a lack of customer service. I then walked back into the handbag area-still not so much as a bonjour from anyone-and approached a SA and asked her if they had any jumbo flaps in caviar with ghw. She returned with a maxi, not a jumbo. I was a bit confused, so I asked her, is that a jumbo or a maxi? And her reply was, its the maxi jumbo. Clearly, she didnt know what she was talking about, but I just let it go, because her demeanour gave me the feeling she would be offended if I corrected her. I then asked her if any of the chanels with ghw are still gold-plated. She gave me a funny look and said, none of the chanels have ever had gold-plated hardware. I then very politely told her, well, actually, I believe the older chanels were once gold-plated, and showed her the markings on my chanel hardware, which indicate the gold-plating. She then muttered something like, well, they are not gold-plated anymore, and looked annoyed with me. Needless to say, I ended up walking out without buying a single thing. I have purchased all of my Chanels online, and have had nothing but positive experiences. But I always thought it would be a special to experience buying in a boutique. But this experience really ruined that for me. My husband counted no less than 10 SAs in the store, and there were only 4 customers. I dont see how they can expect to thrive and keep their customers with such poor service.
Tourist 2:
I am from Denmark and I should say I experienced unhelpful SA every stores in France. I have only fall in love with Chanel recently so I have yet visited their store in France. I have basically stopped going to France as I can't stand them. Go buy in Spain or UK or Netherland. They have a better concept of customer service.
BTW, I think French food is overrated too! I am sure there are good food somewhere but the chance of getting serve a lousy food is much higher! I love Chanel but not the French. Very French paradox as well!
This time it was in a Chanel shop, but that is not the point. Similar thing happens when you go to a car shop, restaurant or gasoline station.
Im curious as to whether any of you have also experienced anything like this ?
I would also love to hear how you would have dealt with this situation if you had been in "her shoes" ?
Don't bring you wife to this Chanel shop in Nice:
Here in this thread you have all seen the nice automotive exotics & super yachts in Monaco, pop stars shopping in Nice, the beautiful supermodels - female movie stars at the Film Festival in Cannes and the azure blue water at the surrounding beaches of St.-Tropez. But under the surface, everything is quite different from what it appears to be....
The French Riviera is definitively not what it used to be. Follow this series, to learn about what is really going on....I call it ...."The French Rivera. The truth."
Today the threat from the inside, part 1.
The service is in general TERRIBLE. I have been working in "half the world", and the French people here are BY FAR the most arrogant, jealous and unfriendly I have EVER meet. They will take your money, but they don't like tourists or foreign people in general.
Read this story:
Tourist 1:
My husband and I recently vacationed in Nice, France. Since I live in Norway and there are no Chanel boutiques here, I was very much looking forward to my 1st visit to a Chanel store. I dressed nicely in a dress and heels, and was carrying my vintage beige clair medium flap. When we walked in, there were 3 SAs standing at the front counter chatting among themselves, and not one looked up to greet us. I was admiring some beautiful handbags, when suddenly, the security guard yelled from half-way across the store, Madam, you must stay on this side! It was quite a shock to be yelled at that way, and it was so unclassy. I had no idea what I had done wrong. Apparently I had made the mistake of standing between a large glass display case of jewelery and a wall of handbags. However, there was no indication whatsoever that it was not allowed to walk through there. I was too shocked to know how to respond. I then moved on to look at the apparel, where there was 4 SAs talking loudly and laughing among themselves with their backs turned to me. The clothing was so beautiful, but it was such a turn-off to experience such a lack of customer service. I then walked back into the handbag area-still not so much as a bonjour from anyone-and approached a SA and asked her if they had any jumbo flaps in caviar with ghw. She returned with a maxi, not a jumbo. I was a bit confused, so I asked her, is that a jumbo or a maxi? And her reply was, its the maxi jumbo. Clearly, she didnt know what she was talking about, but I just let it go, because her demeanour gave me the feeling she would be offended if I corrected her. I then asked her if any of the chanels with ghw are still gold-plated. She gave me a funny look and said, none of the chanels have ever had gold-plated hardware. I then very politely told her, well, actually, I believe the older chanels were once gold-plated, and showed her the markings on my chanel hardware, which indicate the gold-plating. She then muttered something like, well, they are not gold-plated anymore, and looked annoyed with me. Needless to say, I ended up walking out without buying a single thing. I have purchased all of my Chanels online, and have had nothing but positive experiences. But I always thought it would be a special to experience buying in a boutique. But this experience really ruined that for me. My husband counted no less than 10 SAs in the store, and there were only 4 customers. I dont see how they can expect to thrive and keep their customers with such poor service.
Tourist 2:
I am from Denmark and I should say I experienced unhelpful SA every stores in France. I have only fall in love with Chanel recently so I have yet visited their store in France. I have basically stopped going to France as I can't stand them. Go buy in Spain or UK or Netherland. They have a better concept of customer service.
BTW, I think French food is overrated too! I am sure there are good food somewhere but the chance of getting serve a lousy food is much higher! I love Chanel but not the French. Very French paradox as well!
This time it was in a Chanel shop, but that is not the point. Similar thing happens when you go to a car shop, restaurant or gasoline station.
Im curious as to whether any of you have also experienced anything like this ?
I would also love to hear how you would have dealt with this situation if you had been in "her shoes" ?
Don't bring you wife to this Chanel shop in Nice:
#883
03-17-2014, 11:54 AM
The French Rivera. The truth.
Here in this thread you have all seen the nice automotive exotics & super yachts in Monaco, pop stars shopping in Nice, the beautiful supermodels - female movie stars at the Film Festival in Cannes and the azure blue water at the surrounding beaches of St.-Tropez. But under the surface, everything is quite different from what it appears to be....
The French Riviera is definitively not what it used to be. Follow this series, to learn about what is really going on....I call it ...."The French Rivera. The truth."
Today the threat from the inside, part 1.
The service is in general TERRIBLE. I have been working in "half the world", and the French people here are BY FAR the most arrogant, jealous and unfriendly I have EVER meet. They will take your money, but they don't like tourists or foreign people in general.
Read this story:
Tourist 1:
My husband and I recently vacationed in Nice, France. Since I live in Norway and there are no Chanel boutiques here, I was very much looking forward to my 1st visit to a Chanel store. I dressed nicely in a dress and heels, and was carrying my vintage beige clair medium flap. When we walked in, there were 3 SAs standing at the front counter chatting among themselves, and not one looked up to greet us. I was admiring some beautiful handbags, when suddenly, the security guard yelled from half-way across the store, Madam, you must stay on this side! It was quite a shock to be yelled at that way, and it was so unclassy. I had no idea what I had done wrong. Apparently I had made the mistake of standing between a large glass display case of jewelery and a wall of handbags. However, there was no indication whatsoever that it was not allowed to walk through there. I was too shocked to know how to respond. I then moved on to look at the apparel, where there was 4 SAs talking loudly and laughing among themselves with their backs turned to me. The clothing was so beautiful, but it was such a turn-off to experience such a lack of customer service. I then walked back into the handbag area-still not so much as a bonjour from anyone-and approached a SA and asked her if they had any jumbo flaps in caviar with ghw. She returned with a maxi, not a jumbo. I was a bit confused, so I asked her, is that a jumbo or a maxi? And her reply was, its the maxi jumbo. Clearly, she didnt know what she was talking about, but I just let it go, because her demeanour gave me the feeling she would be offended if I corrected her. I then asked her if any of the chanels with ghw are still gold-plated. She gave me a funny look and said, none of the chanels have ever had gold-plated hardware. I then very politely told her, well, actually, I believe the older chanels were once gold-plated, and showed her the markings on my chanel hardware, which indicate the gold-plating. She then muttered something like, well, they are not gold-plated anymore, and looked annoyed with me. Needless to say, I ended up walking out without buying a single thing. I have purchased all of my Chanels online, and have had nothing but positive experiences. But I always thought it would be a special to experience buying in a boutique. But this experience really ruined that for me. My husband counted no less than 10 SAs in the store, and there were only 4 customers. I dont see how they can expect to thrive and keep their customers with such poor service.
Tourist 2:
I am from Denmark and I should say I experienced unhelpful SA every stores in France. I have only fall in love with Chanel recently so I have yet visited their store in France. I have basically stopped going to France as I can't stand them. Go buy in Spain or UK or Netherland. They have a better concept of customer service.
BTW, I think French food is overrated too! I am sure there are good food somewhere but the chance of getting serve a lousy food is much higher! I love Chanel but not the French. Very French paradox as well!
This time it was in a Chanel shop, but that is not the point. Similar thing happens when you go to a car shop, restaurant or gasoline station.
Im curious as to whether any of you have also experienced anything like this ?
I would also love to hear how you would have dealt with this situation if you had been in "her shoes" ?
Don't bring you wife to this Chanel shop in Nice:
Here in this thread you have all seen the nice automotive exotics & super yachts in Monaco, pop stars shopping in Nice, the beautiful supermodels - female movie stars at the Film Festival in Cannes and the azure blue water at the surrounding beaches of St.-Tropez. But under the surface, everything is quite different from what it appears to be....
The French Riviera is definitively not what it used to be. Follow this series, to learn about what is really going on....I call it ...."The French Rivera. The truth."
Today the threat from the inside, part 1.
The service is in general TERRIBLE. I have been working in "half the world", and the French people here are BY FAR the most arrogant, jealous and unfriendly I have EVER meet. They will take your money, but they don't like tourists or foreign people in general.
Read this story:
Tourist 1:
My husband and I recently vacationed in Nice, France. Since I live in Norway and there are no Chanel boutiques here, I was very much looking forward to my 1st visit to a Chanel store. I dressed nicely in a dress and heels, and was carrying my vintage beige clair medium flap. When we walked in, there were 3 SAs standing at the front counter chatting among themselves, and not one looked up to greet us. I was admiring some beautiful handbags, when suddenly, the security guard yelled from half-way across the store, Madam, you must stay on this side! It was quite a shock to be yelled at that way, and it was so unclassy. I had no idea what I had done wrong. Apparently I had made the mistake of standing between a large glass display case of jewelery and a wall of handbags. However, there was no indication whatsoever that it was not allowed to walk through there. I was too shocked to know how to respond. I then moved on to look at the apparel, where there was 4 SAs talking loudly and laughing among themselves with their backs turned to me. The clothing was so beautiful, but it was such a turn-off to experience such a lack of customer service. I then walked back into the handbag area-still not so much as a bonjour from anyone-and approached a SA and asked her if they had any jumbo flaps in caviar with ghw. She returned with a maxi, not a jumbo. I was a bit confused, so I asked her, is that a jumbo or a maxi? And her reply was, its the maxi jumbo. Clearly, she didnt know what she was talking about, but I just let it go, because her demeanour gave me the feeling she would be offended if I corrected her. I then asked her if any of the chanels with ghw are still gold-plated. She gave me a funny look and said, none of the chanels have ever had gold-plated hardware. I then very politely told her, well, actually, I believe the older chanels were once gold-plated, and showed her the markings on my chanel hardware, which indicate the gold-plating. She then muttered something like, well, they are not gold-plated anymore, and looked annoyed with me. Needless to say, I ended up walking out without buying a single thing. I have purchased all of my Chanels online, and have had nothing but positive experiences. But I always thought it would be a special to experience buying in a boutique. But this experience really ruined that for me. My husband counted no less than 10 SAs in the store, and there were only 4 customers. I dont see how they can expect to thrive and keep their customers with such poor service.
Tourist 2:
I am from Denmark and I should say I experienced unhelpful SA every stores in France. I have only fall in love with Chanel recently so I have yet visited their store in France. I have basically stopped going to France as I can't stand them. Go buy in Spain or UK or Netherland. They have a better concept of customer service.
BTW, I think French food is overrated too! I am sure there are good food somewhere but the chance of getting serve a lousy food is much higher! I love Chanel but not the French. Very French paradox as well!
This time it was in a Chanel shop, but that is not the point. Similar thing happens when you go to a car shop, restaurant or gasoline station.
Im curious as to whether any of you have also experienced anything like this ?
I would also love to hear how you would have dealt with this situation if you had been in "her shoes" ?
Don't bring you wife to this Chanel shop in Nice:
#885
03-18-2014, 04:30 AM
Answered it today!
Yes and it is a little similar to the Oprah episode in Swiss, only that here it happens no matter if you are black or white.Did you experience something bad here as well?
This is what we all wonder. The French are CRYING right now because of the crises, but still they treat the tourists so bad. They have it coming to them...
#887
03-18-2014, 10:18 AM
No ALL French people cry........ you should hear them complaint....
Wealthy tourists stay shorter than before or choose other places.
#888
03-18-2014, 12:54 PM
[QUOTE=MONACO BODYGUARDS™;1455043]Answered it today! Yes and it is a little similar to the Oprah episode in Swiss, only that here it happens no matter if you are black or white.
Did you experience something bad here as well?
Already read it, will reply asap.
No, not really because i already know how things work in there for many many years now. But if it happen i know how to give some change back👍
Yes and it is a little similar to the Oprah episode in Swiss, only that here it happens no matter if you are black or white.Did you experience something bad here as well?
Already read it, will reply asap.
No, not really because i already know how things work in there for many many years now. But if it happen i know how to give some change back👍