It cost me $400 because there was no labour, did it myself But clearly there isn't 20-30 hours of labour in changing a few fluids when I can do it in 3-4...

 

there ya have it

$400 parts 4 hours labor at $135hr standard shop and we are the same $940 plus tax

 

Voted for a last minute quote of the year!!!

 

Quite liked it myself

 

Guys having read through this thread I am shocked to say the least. I am right that in the USA a Ferrari dealer can charge you more than the MSRP for a car that you have ordered?

As in the UK and Europe that would be illegal. If they were selling you a used car or a dealer purchased car then they can charge you what they want but not on an ordered car

 

Not to go too offtopic but...

Holy Hell Gvan...didnt realize that G was yours...bastards...I hate stories like yours...

 

Not as much as me

Thanks.

 

That's b/c MOST of those dealers are owned by the actual automaker.

Here in the Capitalistic US; MOST dealers are independently/franchised owned.

The trade off (was) is supposed to be that the US receives much higher levels of customer service. Meaning, if you tie in the employee's compensation to the clients happiness- they're supposed to do RIGHT by the client.

That fails when you employ lazy, snobby employee's.

 

At the end of the day I am convinced the bulk of the car business needs a complete overhaul. It's a broken model in many cases - from the mfg down.

 

Absolutely. 100%.

The issue is this: How do you convince the Manufacturer's how important the sales process really is? As my Boss says However, the automakers WILL do,for the most part, what ever the F they want. They produce cars despite what the market will need or support. only to come out with heavy incentives just to make it go away. Not to mention; they wine and dine the Dealer Principals; the person LEAST likely to interact with the actual client. Rare are the Owners, such as mine, who are here - everyday- meeting with clients, selling cars and makes himself easily accessible 24/7.

I've said it before and I'll keep saying this: Auto makers want to know what's going on? Sit on the front lines with the sales people and sales managers; and you can get an idea of whats going on.

But just like any business in todays world, as long as they're making MORE $$ then losing; and you have all these layers of Cooperate Bullshit between lower and upper levels of management, they will NOT change their way of conducting business.

If more CEO's spent time at ground level, they'd have a REAL clue WTF is going on with their bottom line.